Leading brands trust 247 with their fulfillment

Best-in-class brands need best-in-class service. They partner with 247 Fulfillment to streamline their logistics so they can focus on what matters - growth.

Reliable Vitamin and supplement fulfillment in Canada

Start shipping your supplements in Canada with a reliable, site-licensed fulfillment partner that knows the ins and outs of supplement fulfillment.

We understand that fulfilling supplements, vitamins and natural health products requires a specialized approach, distinct from typical eCommerce products. To deliver the highest quality supplement fulfillment services for your business, we provide tailored solutions ranging from meticulous lot and expiry date tracking, FIFO / FEFO and the necessary site licenses for importing supplements / natural health products, helping you maintain compliance with Health Canada.

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Lot and Expiry Date tracking for your supplement fulfillment in canada

Take advantage of our detailed lot and expiry date tracking to confidently scale your supplement fulfillment in Canada.

Our advanced tracking system allows for real-time monitoring of each batch, helping you manage inventory efficiently and reduce the risk of expired or recalled products reaching customers.

Get a full 360° view into your inventory and choose from FIFO (First in, First Out) or FEFO (First Expired, First Out) fulfillment to meet your supplement fulfillment needs.

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Site License to keep your supplement fulfillment compliant with Health Canada

If you're looking to import Natural Health Products (NHPs) into Canada, your fulfillment partner needs to have a site license to ensure compliance with Health Canada.

From tight standard operating procedures to daily checks and balances, 247 has the processes in place to keep you in line with the government's guidelines through our Site License.

This license is essential for legally importing, storing, and distributing supplements within Canada. With our licensed facility, you can trust that your products meet all necessary health and safety standards, protecting both your brand and your customers.

How it works

FAQ About Supplement fulfillment in Canada


If you are importing supplements from a non-Canadian manufacturer, your 3PL will need a Site License issued by Health Canada. The Site License ensures compliance with Health Canada's storage, labelling and shipping requirements for supplement fulfillment.

If you are manufacturing your supplements or Natural Health Products in Canada, your 3PL does not need a Site License.

Yes, many supplements require specific storage conditions to maintain their potency and shelf life. 247 offers:

- Climate-controlled storage (temperature and humidity control) for sensitive products

- Inventory management that tracks lots and expiration dates and ensures supplements are shipped in a timely manner

When importing supplements into Canada, the following are required:

- A Natural Product Number (NPN) for each product

- Compliance with Health Canada’s importation guidelines and customs requirements

- Proper documentation, including product labels, ingredient lists, and certificates of analysis

- The Importer of Record should have a Site License issued by Health Canada

247 offers effective inventory management for supplement fulfillment in Canada via:

- Real-time tracking of supplement stock levels

- Integration with your e-commerce platform or order management system

- Regular audits to prevent stockouts and ensure compliance with Canadian health regulations (e.g., expiry dates)

- Your choice of FIFO / FEFO supplement fulfillment protocols

- Real-time lot and expiry date tracking

Supplements must meet the Canadian labeling requirements as per the NHPR, including:

- A bilingual label (English and French)

- The Natural Product Number (NPN) or Homeopathic Medicine Number (DIN-HM)

- A list of all ingredients, including the quantity of active ingredients

- Health claims (if applicable)

- Directions for use and dosage

For more detailed information, please see Health Canada’s website.

247 success stories

Read more about how brands like yours found success in partnering with 247 Fulfillment

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